Dez
29

The tricks of the trade – Part 1

Social media in the B2B environment What do IT services have to do with social media? When looking for successful social media campaigns, you first of all find the standard lifestyle brands. But for companies in the B2B environment, social media activities are today part of a successful marketing campaign. Social networks can be used… Weiterlesen »

Dez
19

„Die Betreuung einer Community ist ein Full-Time-Job“ – Interview

Kürzlich wurde ein Interview von Intraworlds mit mir im Rahmen des diesjährigen Social Business Forums veröffentlicht. Ich habe hier spannende Fragen zum Thema Kunden-Communities, Social Media sowie B2B- und B2C-Communities beantwortet. Hier gibt’s das Interview: Social Business Blog Viel Spaß beim Lesen!   Ihre Angélique Werner

Dez
02

The cutting edge of new age marketing

In this age of social networks and micro blogging, there isn’t much that marketers haven’t tried and tested on their target audience. However the nature of these experiments tend to be more on the conventional side with discounts, freebies and recognition forming the bulk of their ‘daring’ endeavors. I am not sidelining the fact that… Weiterlesen »

Nov
10

Über die Kunst, ein Buch zu schreiben ;)

In zwei Monaten ist es endlich soweit: passend zum neuen Jahr werde ich das für mich mein erstes eigenes Buch in den Händen halten. Die Aussicht auf diesen Moment erfüllt mich mit Vorfreude, Stolz und einer gewissen Aufregung: Wie wird mein Buch ankommen, werden die Leser es mögen? Die kommenden Monate werden in dieser Hinsicht… Weiterlesen »

Okt
10

Social Business Forum 2011 – Highlights

Im Themenforum Kundenbindung des Social Business Forums 2011 trafen sich zahlreiche Marketing- und Vertriebsverantwortliche, um anhand von fünf Fachvorträgen mehr über die Anwendungsbereiche von Social Media und Communities in Unternehmen zu erfahren. Zudem wurden die Chancen und Risiken, die beim Einsatz der neuen Medien entstehen können, aufgezeigt. Lesen Sie mehr über die Highlights des Social… Weiterlesen »

Sep
27

Interest Cultivation and Social Media

“Interest cultivation” is the collecting of people and content around a common interest, with the goal of growing the community of interested people and increasing their level of engagement. Enterprises that have successfully facilitated interest cultivation have experienced stronger customer loyalty and increased customer engagement, leading to better brand awareness, increased customer feedback and increased… Weiterlesen »

Jul
14

Evolving from Web 2.0 to Web 3.0

Until now, Web 2.0 showed a new understanding of the Internet which allowed the sharing of information for all interested people via a platform. Examples of Web 2.0 applications are e.g. Youtube, Wikipedia, Facebook and others. The expansion of Web 2.0 is already being called Web 3.0 or semantic Web and is already the evolving… Weiterlesen »

Jul
07

Collective Intelligence and Social Media

Social media is not an end in and of itself. It is an enabler. Social media can enable new mass collaborative behaviors that unlock the power of the collective and deliver new paths to enterprise results. Enterprises can employ these collective behaviors as the link between business value and social media technologies. Enterprises can use… Weiterlesen »

Mai
25

The Pitfalls of Social Networking

Due to current changes such as the need for expertise location, talent management, community building or professional networking, many enterprises need to better include and accommodate to a younger employee generation. Today, social networking functions are often already a part of the existing collaboration platforms. Yet, there are still a number of uncertainties about the… Weiterlesen »

Mai
25

Event-Tipp: Community & Marketing 2.0 Summit

Meet me at this Event in Hamburg. Just follow the link below for further information. Looking forward to see you there. Greetings Angélique http://bit.ly/iCBwRY